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Keep customers informed on the status of their service requests and provide updates until resolution is achieved
Location: Cary, NC
Respond to incoming service calls from customers, perform initial diagnostics, and take appropriate actions to resolve issues
Make outbound calls to internal and external stakeholders to ensure timely resolution of service requests and provide process guidance when needed
Message & data rates apply and message frequency may vary
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Salary: $40.00 USD Hourly - $45.00 USD Hourly
Call Center Customer Service Professional - IV
We are seeking a skilled and customer-focused Service Support Specialist to join our team in Cary, NJ
Escalate complex or unresolved issues to management or appropriate support/repair teams to facilitate resolution
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates to such phone number regarding job opportunities, your job application, and for other related purposes
Hybrid role requires a proactive individual with strong communication skills and a background in technical support or service coordination

Data Entry I (Remote)

Simera

Apex, NC

Call Center Representative ($20 PH starting)

Spectrum

Morrisville, NC 27560

Ability to work a variety of schedules including nights, weekends, and holidays
Manage multiple customer interactions professionally and efficiently; Demonstrated organization, time management, and interpersonal skills
Handle multiple tasks
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
Ability to read, write, speak and understand English
High school diploma or equivalent