Resourceful and able to adapt quickly to changing priorities and deadlines
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level, crouching, kneeling, stooping and color vision
High school diploma or equivalent
Proficient in communicating effectively with customers and providing clear direction to colleagues
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
This position requires lifting, constant moving, standing, and reaching with arms and hands
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
1-2 years of direct retail experience preferred
Essential Physical Requirements You Will Perform
Self-starter in adapting quickly to changing customer expectations and needs

Customer Care Agent

Stoneledge Furniture, LLC

Lathrop, CA 95330

Thrive in a team environment
Excellent phone etiquette, while expressing patience and professionalism with a customer-focused mindset
Strong problem-solving skills, attention to detail while working in a fast-paced environment
Maintain reliable attendance
At least 18 years old
Legally authorized to work in the US
Bilingual preferred
Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems
1-2 years' experience in fast-paced environments