2071 Energypower jobs in Indian Trail,NC

Business Technical Support I, Spectrum Business

Spectrum

Charlotte, NC 28273

Bachelor's or associate degree in a technical field or equivalent education and training
3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
0-1+ years' experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
0-1+ years network troubleshooting in a 24x7 Operations Center
Ability to read, write, speak and understand English
Ability to deliver excellent client service
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to isolate equipment, facility and network component problems
Ability to prioritize, organize and follow established procedures
Sound judgment and initiative
Ability to master technical support tools and systems
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
Knowledge of Windows, Word, Excel and Outlook
Knowledge of coax and fiber technologies
Adherence to company policies, procedures and standards

Adecco

Charlotte, NC 28269

High School Diploma/GED
3+ years of machining and mechanical experience
Able to lift/move up to 50lbs of materials
Ability to obtain fork truck/crane license
Ability to use shop math, read and interpret drawings, calculate dimensional targets and perform basic metrology
Must be able to pass vision and hearing test