Participate in monitoring and developing team member performance, including evaluations, training, and recognition
Excellent team building and planning skills
Respond to client inquiries, requests, and concerns
Monitor and maintain appropriate staffing levels and daily schedules
Ability to effectively lead a staff of direct reports
1 - 3 of facilities management experience is preferred
Ability to adjust work schedule as needed to support the operation
Ensure work assignments and schedules meet department, facility, and contractual needs
Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks
Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations
Ability to resolve issues under tight timeframes and pressure
Supervise the daily activities of operations team members
Set priorities for the team to ensure completion of tasks
Obtains updates of completed work from the various site trade groups for confirmation of work completions or to determine reason for inability of maintain the schedule
Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees
Implement and manage quality control monitoring and safety programs; maintain a safe work environment
Hours: Monday to Friday and some weekend. Flexibility is required
Bilingual (English and Spanish) preferred
Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks
Utilize company policies and guidelines to solve work problems
Performs other duties as assigned or requested
Ability to prioritize assignments and projects and to multi-task within restricted time constraints
Basic understanding of computer programs, including Microsoft Office
Meet with clients to ensure needs and expectations are being met
Ensure department training programs and recertification programs are being conducted within appropriate timeframes
Achieve operational performance and functional service activities
Manages tracking of open work requests and work packages that have been planned and are awaiting scheduling
Ability to work in a fast-paced work environment
BMO Stadium, Los Angeles, CA
Ability to work night shift