1362 Enterprise Solution Engineer jobs in New York,NY

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Information Technology Professional (IT Support)

U.S. Navy

Union City, NJ 07087

New, Posted 6 hours ago

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Technical Support Analyst

TEKsystems

New York, NY 10025

$25-$30/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Act as the primary on-site IT support resource for the NYC office
Provide hands-on support in a fast-paced professional services environment while aligning with corporate IT standards
Troubleshoot and resolve end-user hardware, software, and device issues
Set up and configure Windows 11 laptops, peripherals, and workstations
Provision and support Apple iPhones used by staff, including MFA setup and mobile device configuration
Perform new hire onboarding and offboarding, including account setup, permissions, and device ownership
Support Microsoft Entra ID, Microsoft 365, and Intune MDM environments
Maintain role-based access control (RBAC), distribution groups, and user/device ownership mappings for U.S. staff
Participate in periodic global access and account reviews to ensure security and compliance
Provide hands-on support for AV and video conferencing systems, including Microsoft Teams Rooms and conference room setups
Work tickets routed from a centralized global ticket queue during U.S. business hours
Maintain clear documentation and follow established IT processes and workﬂows
Partner closely with a Sweden-based MSP for second- and third-level escalations
Assist with office IT projects, hardware refreshes, and technology rollouts
Be flexible to support occasional after-hours or urgent issues for U.S. users and management as needed
Be open to occasional travel for off-site meetings or office support at other Applied Value locations, including Boston, Miami, Chicago, and Sweden (all travel expenses covered by Applied Value)
Accurately track time and comply with timecard approval processes
Maintain clear documentation and follow established IT processes and workflows
Maintain RBAC, distribution groups, and user/device ownership mappings for U.S. staff

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End User Support

Accentcare

Brooklyn, NY 11201

$25-$28.50/hr

Requires TravelHealth InsurancePaid Time OffRetirement Benefit

A valid driver's license and the ability to travel by car and air are required.
The Field Engineer position requires regular travel to AccentCare branch locations throughout New York a weekly basis to support on site operations, IT projects, and branch needs.
Travel will primarily consist of day trips, depending on branch location and business demands.
In addition, the role will occasionally require travel to other AccentCare locations both within and outside of New York, which may involve multi day trips.
These trips are less frequent but are necessary to support Field Support Services.
Microsoft Office Applications
Office365, One-Drive
Microsoft Teams
Android OS, iOS
Active Directory, EntraID
Intune Auto-pilot
Networking (TCP/IP, WINS, DNS, DHCP)
ITIL Service Management through Service Now
Single Sign on concepts
MDM Solutions
Firm working knowledge of concepts, practices and procedures of systems support and ability to use in varied situations for Windows, Chrome, and mobile applications
Intermediate ability to troubleshoot or diagnose problems and provide possible solutions
Some project/process management skills
Advance equipment operation skills – should be able to use all office equipment and train end users
Ability to document technical solutions for review by both technical teams and end users