2918 Est Scheduling Dispatch Csr jobs in Los Angeles,CA

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Dispatcher

Adeedo

Inglewood, CA 90301

~ 21 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

2+ years of dispatching experience.
HVAC industry experience is required.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in basic computer applications and call center software.

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Dispatch Manager

MV Transportation

El Monte, CA 91734

~ 21 min Onsite

High School, or GED equivalent, minimum
Must have a minimum of three (3) years of experience in ADA paratransit dispatching and have advanced working knowledge of the RSDS functions used in dispatching operations.
Three (3) years supervisory or management experience in the transportation industry. Supervisory experience of a work group in a different industry may be substituted at the company's sole discretion.
Substantial experience in the operation phases of a transit organization.
Excellent customer service skills.
Must have strong skills to resolve situational challenges.
Must work effectively with fellow employees and have strong leadership characteristics.
Must have good time management skills and ability to manage multiple tasks concurrently.
Requires flexible hours, including long days and weekends.
Must have the ability to recruit and develop staff to deliver reliable service product.
Knowledge of service area and system parameters.
Proficient in Microsoft Office software.
Demonstrated ability to manage with a “Safety First” attitude.
Knowledge of windows-based computer operating systems and functional knowledge of word processing, spreadsheet and presentation software.
Strong organizational skills, filing and file maintenance.
Ability to read, write and speak English.
Ability to communicate effectively at all levels.
Able to use multi-line phone system.
Ability to handle multiple tasks accurately and effectively.
Ability to work independently and objectively.
Strong organizational and analytical skills.
Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff.
Provide excellent customer service and present a professional demeanor and appearance.
Maintain attendance within policy.