Customer Contact Center Representative

Xcel Energy

Amarillo, TX 79109

$18/hr

OnsiteBilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

The capability to proactively identify, troubleshoot, and resolve technology-related issues. This includes diagnosing hardware and software problems, implementing effective solutions, and ensuring minimal disruption to workflow.
At least 18 months of customer service experience or equivalent.
Proficient in hardware and software technology with a focus on Microsoft Windows products.
High School Diploma or equivalent.

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Paid on the Job Training - Auto Glass Technician Trainee

Safelite

Amarillo, TX 79102

$20.25/hr

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Ability to communicate orally (via phone) and written (via computer or other electronic means)
Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).
Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
Ability to regularly lift and carry up to 35 pounds
Bend and twist body
Ability to occasionally lift and carry up to 50 pounds
Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
Problem-solving and ability to trouble-shoot issues, independently and collaboratively
Ability to stand for extended periods
Ability to use a variety of hand tools and power tools safely and effectively
Ability to read, write and interpret the English language and technical directions
Must be 18 years of age or older Required
Work in tight spaces
Ability to maintain a professional appearance, adhering to Company dress code and PPE policies