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8975 Event jobs in Aurora,CO

New, Posted 1 hour ago

Front Desk Agent - PM

Sage Hospitality

Denver, CO 80219

$20/hr

~ 29 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Greet and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
High School diploma or equivalent
Must be fluent in oral and written English
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

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New, Posted 3 hours ago