2214 Event Logistics Analyst jobs in Houston,TX

5+ years of direct experience in materials management, procurement, or supply chain engineering, preferably within the energy sector.
Proven ability to lead daily purchasing activities and perform hands-on operations, ensuring strategic alignment with leadership.
Proficiency in enterprise resource planning (ERP) platforms with a deep understanding of material replenishment planning and advanced analytics tools.
Experience managing cross-functional teams and collaborating effectively with departments such as logistics, engineering, and operations.
Effective communication skills for coordinating with vendors and internal teams.
Ability to analyze data and generate reports to support decision-making using data visualization and reporting tools.
Bachelor's degree in Supply Chain Management, Business Administration, Finance, Engineering, or a related field.

Customer Service Analyst

The Timken Company

Houston, TX 77084

Associate's degree in business-related field required, Bachelor's degree preferred.
Minimum of 3 years' experience supporting rotating equipment or power transmission products in customer service, field service, maintenance, or engineering roles
Strong understanding of rotating equipment failure modes (bearing failure, lubrication, misalignment, imbalance, gear wear
Experience interpreting technical drawings, part catalogs, and specification sheets
Strong written and verbal communication skills with customer facing experience
Skilled in all MS Office products
Working knowledge of ERP systems, preferably Epicor
Serve as the primary technical contact for outside sales, customers and internal stakeholders for rotating equipment issues (gears, bearings, shafts, couplings, gearboxes).
Manage incoming parts/units, create and manage orders in the EPICOR, and communicate status updates to outside sales.
Prepare detailed repair estimates and technical quotations; support commercial negotiations as needed.
Coordinate with operations, engineering, quality, and external repair partners to schedule repairs, manage parts sourcing, and ensure successful repair execution.
Process warranty claims, returns, and repair authorizations; track warranty costs and maintain accurate records.
Track and report service KPIs (response time, resolution time, first-time-fix rate, warranty trend) and identify improvement opportunities.