2475 Ew Coder Ii jobs in Virginia

Provide level 1 and 2 support to local and remote offices
Provide support via walk-up, phone, chat, and email
Resolve all first and second level support requests
Document incidents and problems in Halo and escalate issues to the appropriate teams when required
Train users on how to use hardware and software where necessary
When down time, which is rare, document new procedures and processes within technician knowledgebase
Demonstrated experience resolving level 1 and 2 technical issues in a M365 cloud environment which includes:
O Entra ID (MFA resets, conditional access issues, device registration issues,
SSO TS, review sign-in logs)
O Outlook (TS login issues, fixing mailbox sync issues, managing shared mailboxes, helping set up calendar permissions, recovering deleted items)
O Exchange Online (managing distribution groups, shared mailbox permissions,
Delegation, mail flow rules, message trace)
O OneDrive (sync errors, file restore, missing files, sharing issues,
Conflicts between desktop and cloud versions)
O SharePoint (user permissions, access denied errors, syncing libraries to OneDrive, document sharing)
O Teams (sign in problems, microphone/camera issues, meeting TS, channel/team
Access, permission and guest access)
O Intune (device compliance issues, app deployment failures, wipe/retire lost
Devices, TS conditional access, patching and security baseline issues)
O Defender (spam/phishing quarantine, investigating blocked email, URL rewrite
Issues, safe links/safe attachment issues)
5+ years of experience working with Windows 11 OS
Must be familiar with ITIL, Hardware Life Cycle Management, Change Management, Incident Management
Strong understanding of troubleshooting techniques and experience with remote troubleshooting tools.
Able to assist users with connectivity issues, ensuring they can access
Network resources and the internet.
Able to identify and resolve issues related to DNS and DHCP, such as
Incorrect IP addresses, domain name resolution failures, or DHCP server
Outages.
Azure AD/ Entra ID
Intune
Onedrive, Outlook

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New, Posted 12 hours ago

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Project Planner/Scheduler

BWX Technologies

Lynchburg, VA 24501

$76,000-$119,000/yr

OnsiteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

A bachelor's degree in business or a technical field is required.
A minimum of six (6) years of experience in project scheduling/planning in a technical, engineering, or manufacturing environment is required
Must be proficient Primavera P6.
Must be an effective communicator with internal/external stakeholders and customers.
Must be able to demonstrate superior written, oral, and interpersonal communication skills, including technical writing skills.
Must have a strong understanding of schedule integration, critical path methodology, and earned value management (EVM).
Must have experience working in matrixed teams and with cross-functional stakeholders.
Must have the ability to work independently and manage multiple priorities in a fast-paced environment.
Must be proficient with Microsoft Office products, especially Excel and Word.
Must be a U.S. citizen.
Must be able to obtain and maintain a U.S. Department of Energy (DOE) or Department of Defense (DOD) security clearance, whichever is required.

SmartExplore AI is experimental.

New, Posted 5 hours ago

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