2+ years' experience in order management, customer service, or related field required
Handle any order-related issues or customer complaints promptly and efficiently
Accurately enter customer orders into the system and validate all order details to ensure completeness and accuracy
MS Office Suite knowledge
Follow established policies & procedures as laid out in SOPs and other relevant process documents
Order monitoring, credits/cancellations and purchase order revisions
Perform order validation and exception resolution such as pricing issues
To work as part of a team and deliver quality results by interacting with the customer and providing exceptional service
High School Diploma or GED
Work closely with sales, logistics, and finance teams to ensure seamless order processing
Responsible for handling inbound customer calls/emails relating to orders, products, and services
Familiarity with order processing systems and software such as SAP, Oracle, or CRM
Keep accurate records of all orders, including purchase orders and order confirmations

Customer Service / Inside Sales Representative (Seasonal) (On-Site)

Concentrix

Farmington, MI 48334

Customer Service Fundamentals JOB Training Opportunity

Year Up United

Detroit, MI 48228

FedEx Office

Plymouth, MI 48170

Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Ability to stand during entire shift, excluding meal and rest periods
6+ months of specialized experience
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability to move and lift 55 pounds
High school diploma or equivalent education
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Excellent verbal and written communication skills

TruGreen

Macomb, MI 48044

Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
High standards for excellence, integrity and customer service
Ability to read, comprehend and adhere to instructions, processes and procedures
Ability to talk and type simultaneously when interacting with customers
High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience
You MUST BE physically located in the United States while performing this job
Ability to work independently under general supervision and collaboratively as part of a team
Familiarity with social media applications (Facebook, Instagram, LinkedIn)
Foundational sales skills to upsell products and services to meet customer needs
Ability to resolve conflict in a professional and decisive manner
Ability to learn and apply general knowledge of the company, products and services
Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent
Good organizational and time management skills, including punctuality for on-time attendance
Keen attention to detail
Ability to speak, read and write fluently in English is required
Written and verbal communication skills for professional business interactions
Excellent customer service skills

Marriott

Warren, MI 48093

Spectrum

Petoskey, MI 49770

Ability to read, write, speak and understand the English language
Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact
Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Engaging interpersonal skills
A passion to succeed and a strong personal drive to sell to prospective customers
A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
Ability to work independently with little or no supervision
High School Diploma or equivalent work experience
Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)