Develop promotions to increase store traffic
Ensure that end-caps, cross merchandising and feature displays are properly merchandised and maintained
Assist in maintaining an accurate Inventory
Oversee inventory receiving and store stocking
Knowledge of overall store policies, procedures and goals
Maintain a safe working condition of store equipment and fixtures
Open and close the store
Oversee inventory order placement
Oversee the tasks assigned and delegated to the various store team members
Set a positive example by following company procedures
Demonstrate Helpful customer service, by greeting and assisting customers on the sales floor
Knowledge of management responsibilities and ability to “fill in” as needed for the Store Manager
Supervise in store personnel to insure optimum performance and amazing customer service
General housekeeping, and be able keep the store in a safe condition for Team members and Customers
Attend and assist with mandatory monthly store meetings
Shop the competition monthly
Participate and sometimes lead the monthly store meetings
Achieve sales and productivity goals as established by the Store Manager including keeping gross margin at acceptable levels
Authorize refunds in a manner that is consistent with company policy
Assistant Store Manager
Training of store personnel
Resolve customer claims and complaints in a manner that is timely, courteous and discreet
Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner