467 Family Programs Coordinator jobs in Houston,TX

Audiologist, Clinical Specialist

Texas Children's Hospital

Houston, TX 77030

Doctorate required, Doctorate in Audiology preferred
Texas Audiology License
BLS - Basic Life Support from American Heart Association
CCC-A Cert-Audiology (American Speech-Language-Hearing Association within 6 months of position start date) OR
ABA-Cert (American Board of Audiology within 6 months of position start date)

Adecco

Houston, TX 77084

Excellent verbal communication and active listening skills.
Friendly, patient-focused attitude with strong interpersonal skills.
Reliable, dependable, and punctual.
Ability to multitask and work efficiently in a fast-paced call center environment.
Comfortable handling confidential patient information.
Accurate typing and data entry skills.
Ability to operate a digital telephone system.
Intermediate proficiency with Microsoft Office applications.
Professional demeanor when handling inbound and outbound calls.

Teladoc

Houston, TX

Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
A processor that meets the minimum requirements:_Intel Core i3 9 th Gen or newer, AMD Ryzen 3 or newer, or equivalent_
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A webcam for your certification experience
Quiet, dedicated, paperless and cell phone free workspace, along with:
NexRep contracts with people in 31 states. You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY. We do not currently contract with anyone outside of the US.

TEKsystems

Houston, TX 77084

Bi-Lingual: English & Spanish (required)
This is a onsite position located in Houston, TX 77070
Respond to inbound calls from Medicare Advantage members with accurate, timely, and compassionate support
Address and resolve complex inquiries related to benefits, claims, enrollment, and clinical services
Advocate for members while collaborating closely with internal teams to ensure complete issue resolution
Demonstrate a customer-first mindset by actively listening, de-escalating concerns, and tailoring solutions to individual needs
Navigate internal systems and tools efficiently while maintaining a strong human connection during every interaction
Document member interactions thoroughly and provide feedback to help drive process and experience improvements
Adhere to all operational policies, HIPAA, and regulatory requirements to protect sensitive member information
Bilingual: English & Spanish (required)
Strong empathy and interpersonal communication skills
Customer service and customer support experience (call center or healthcare preferred)
Ability to provide technical and account-related support
Customer-service-oriented mindset with strong problem-solving skills
Familiarity with health insurance or Medicare Advantage is a plus