Availability to work in the south region of Puerto Rico
High school diploma completed
A valid Puerto Rico driver's license
Reliable, well-maintained transportation
Flexibility to work 15–25 hours per week with a schedule that adapts to your availability
Comfort communicating in conversational English

Remote Bilingual Healthcare Customer Service Representative

Conduent Commercial Solutions, LLC

Ponce, PR 00716

Must be Fluent in English & Spanish
Reside in Puerto Rico.
Ability to successfully complete a 3 week virtual training class
2 weeks of nesting
You cannot miss a day of training.
Successfully complete customer service assessment
Typing test on a computer (not compatible with mobile devices)
Must have 6 months of customer service experience.
High school diploma, GED, or college degree
Ability to work weekends (if needed based on call volumes).
You must have a home internet connection with 25 Download and 10 Upload Speed
Satellite internet and wireless internet are not acceptable.
Must be able to hardwire your work computer directly to your home modem via ethernet.
Must have a quiet, distraction free workspace.
Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area.
Hours of Operation: 8:00AM – 11:00PM M-F, 8:00AM – 6:30PM Saturday
Production schedule is assigned during training and will fall between the hours of operation.
Must be flexible to work during hours of operation.
Training duration: 3 Weeks in a classroom and 2 weeks Nesting