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Sales Associate

McCoy's Building Supply

Cleveland, TX 77327

$15/hr

Onsite

Part Time
Starting Pay: $15 / HR
The Sales Associate will assist customers with purchasing merchandise
Greet s and interacts with customers
Consults with customers to understand needs and preferences related to available merchandise
Demonstrates and explains available merchandise, selecting and suggesting options suitable for the customer's needs
Emphasizes product features, quotes prices and credit terms, and prepares sales orders
Retrieves desired merchandise from sales floor and/or yard; places special orders where appropriate and required
Builds and maintains customer relationships by entering new customer data and other sales data for current customers into a computer database
Assists customers in resolving complaints, including escalating them to management when appropriate
Investigates and resolves customer problems with products or services
Operates the cash register accurately using the UPC scanner, quick key, and product keywords
Accepts money in the form of cash, checks, and credit or debit cards for items purchased
Processes returns and exchanges according to store policy
Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping
Performs other related duties as assigned
Excellent customer service skills
Good verbal communication skills
The ability to operate available equipment, such as cash registers, calculators, or scanners
Basic mathematical skills, as needed to make change and give refunds
Basic and intermediate knowledge of building products and local building codes
Knowledgeable about the company's products and services, as well as customer-related policies
A high school diploma or equivalent is preferred
Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered
Prolonged periods of standing and working on the computer or related equipment
Must be able to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds
May need to work overtime, nights, weekends, and holidays
The ability to perform repetitive movements over long periods