Comfortable identifying risk, raising concerns, and facilitating resolution without creating unnecessary friction
Ability to clearly document findings, synthesize complex information, and communicate expectations across multiple stakeholders
Strong verbal and written communication skills
Attentive to detail, highly organized, and capable of managing multiple priorities while maintaining accuracy and consistency in reporting, documentation, and follow-through
Experience supporting affordable housing, supportive housing, or publicly funded portfolios is preferred
Familiarity with property management, HRIS, and training platforms such as AppFolio, Paylocity, Grace Hill, and Microsoft 365 is strongly preferred
Strong working knowledge of multifamily operations, asset-level risk indicators, insurance administration, and California labor and compliance requirements
Ability to work cross-functionally with Operations, HR, Finance, and external partners
Must have a minimum of 3-5 years of experience in California property management, portfolio administration, compliance, or risk-related operational oversight
Sound judgment, strong problem-solving capability, and the ability to navigate conflict with professionalism, discretion, and a solutions-oriented approach
Ability to operate effectively across departments and external partners, exercising authority through systems, standards, and accountability rather than positional control