1438 Firstsource Solutions jobs in Memphis,TN

Bachelor's degree in Human Resources, Business, Industrial/Organizational Psychology, Healthcare Administration, or related field; or equivalent practical experience, preferred.
3-5+ years of direct experience managing ADA/ADAAA accommodations and related cases in a mid‑to‑large organization, preferably within a regulated industry (e.g., financial services, healthcare, manufacturing).
Experience partnering with third‑party accommodations and/or EAP vendors; demonstrated vendor performance and escalation management.
Familiarity with the interplay among accommodations, leave programs (FMLA, state leaves), and disability benefits (STD/LTD).
Deep working knowledge of ADA/ADAAA, PWFA, Title VII religious accommodation standards, state/local accommodation laws, and confidentiality requirements (ADA/GINA; familiarity with HIPAA when coordinating with covered vendors).
Strong case management skills with the ability to prioritize a high‑volume caseload and meet service‑level timeframes.
Exceptional communication and coaching skills; able to navigate sensitive situations with empathy and professionalism.
Sound judgment and risk awareness; able to balance associate needs with essential job functions and business operations.
Analytical orientation; comfortable interpreting medical restrictions, job requirements, and operational constraints to develop practical solutions.
Proficient with HRIS and case management systems (e.g., Workday, ServiceNow, or similar), Microsoft 365, and reporting/visualization tools.

SmartExplore AI is experimental.

UPS - Warehouse Worker/Package Handler $21+/hr

UPS

Memphis, TN 38134

$21/hr

No Experience

New, Posted 4 hours ago

MERCHANDISING

The Home Depot

Memphis, TN 38111

New, Posted 1 day ago

General Clerk II

synergy america

Memphis, TN 38103

New, Posted 1 day ago

Easy Apply

Accounts Receivable Collector [26]

Amro Music Stores

Memphis, TN 38111

$24/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

A minimum of 2-3 years of experience in accounts receivable, collections, or a related field.
Experience in accounts receivable, collections, or a related field.

SmartExplore AI is experimental.

New, Posted 1 day ago

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