Capable of responding appropriately to changes in direction or unexpected situations
Works effectively with peers and supervisors
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Arrest or conviction records will be considered for employment
Able to work a flexible schedule to support business needs
Possesses excellent customer service skills
Able to lift heavy objects with or without reasonable accommodation

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Member Service Officer-Float

Levo Federal Credit Union

Sioux Falls, SD 57104

$20-$30/hr

~ 1 hr 22 min Onsite

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to read and understand credit reports.
The noise level in the work environment is usually moderate.
Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience
Ability to apply concepts of basic algebra and 10 key.
Must complete ongoing sales & service training.
The employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Must possess proven sales skills.
The employee regularly works near moving mechanical parts.
A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Must have the ability to make sound, confident decisions.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.
For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited.
Ability to write reports, business correspondence, and procedure manuals.
Ability to research data and make accurate decisions.