1245 Front Desk Coordinator jobs in Cary,NC

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Customer Experience Coordinator

Marshalls

Raleigh, NC 27616

$14.25-$14.75/hr

~ 25 min OnsiteFlexible ScheduleChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

1 year retail and 6 months of leadership experience
Available to work flexible schedule, including nights and weekends
Promotes and adheres to loyalty programs
Promotes safety awareness and maintains a safe environment
Ensures adherence to all labor laws, policies, and procedures
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Takes an active role in training and mentoring Associates on front end principles
Role models outstanding customer service
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Other duties as assigned
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others