High school graduate or GED
Must obtain within one year from date of hire or placement in role Basic Telecommunications Certification from the State of Texas
Must pass extensive background investigation
Must pass a pre-employment polygraph
Must be able to demonstrate multi-tasking abilities
Must be able to demonstrate a working knowledge of personal computers
Must have effective written and oral communication skills
Must be able to make sound judgments
Must remain calm and effectively respond during stressful and/or high pressure emergency situations
Must deal with the public and fellow employees in a tactful and diplomatic manner

Servers

Lupe Tortilla

Grand Prairie, TX 75050

Part-Time Customer Experience Coordinator

TJX

Dallas, TX 75231

1 year retail and 6 months of leadership experience
Promoting an excellent customer experience
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others