942 Front Desk Supervisor jobs in Iowa

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Front Desk Supervisor

Wild Rose Entertainment

Emmetsburg, IA 50536

OnsiteUrgently Hiring

Front Desk Supervisor
Schedule: Full-time
Salary: $14.00 / per hour
Trains and directs the workflow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation.
Responds to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns in a timely fashion
Book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes

SmartExplore AI is experimental.

Remote Online Tasks – Earn Up to $1,500/month Playing Games

Free Cash

Des Moines, IA 50335

$1,500/mo

Remote

Easy Apply

Telephone Screener (Remote)

Hire Standard Staffing

all cities, IA

$120,000/yr

RemoteHealth Insurance

Must be a U.S. or Canadian citizen

SmartExplore AI is experimental.

New, Posted 1 day ago

Jobcase

Office Manager

Service Corporation International

West Des Moines, IA 50265

New, Posted 9 hours ago

Front Desk Supervisor/Customer Service - Hilton $16-$35/hr

Hilton Hotels

Blue Grass, IA 52726

$16-$35/hr

Iowa City Beauty Care Manufacturing Plant Technician

Procter & Gamble

Iowa City, IA 52240

New, Posted 1 day ago

iHire

Customer Support Representative

Cube Hub

Johnston, IA 50131

$19-$21/hr

Earn Real Cash – Complete Simple Missions Online

Kashkick

Swisher, IA 52338

Remote

Operations Lead, STCO Amazon Logistics

Amazon

Churdan, IA 50050

Easy Apply

Hotel Guest Service Manager

AC Marriott

Cedar Rapids, IA 52404

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Hires, trains, schedules, assigns duties and shifts to workers and observes performances to ensure adherence to KHC policies and established KHC & franchise operating procedures for all hotels.
Communicates and cooperates with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction.
Answers inquiries pertaining to property policies, services, guest complaints, compliments and concerns.
Develops and maintains guest information files regarding the property, community and surrounding attractions.
Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger and city ledger account.
Sends out letters of confirmation or returns checks when registration cannot be accepted.
Greets all guests in a warm, friendly, helpful manner, registers and assigns rooms to guests and ensures proper methods of payment and application of credit policies.
Ensures guest safety by following and enforcing established emergency and security procedures, maintaining key security and guest privacy.
Patrols public rooms, investigates disturbances, and resolves conflicts.
Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
Train, oversee, and cover Van Driver and Housemen positions when necessary.

SmartExplore AI is experimental.