1833 Fully Remote jobs in Chicago,IL

3+ years in Customer Success, Account Management, or similar client-facing role, ideally in SaaS, automotive, mobility, or fleet environments.
3+ years of experience in the automotive or car rental space, with hands‑on exposure to daily operations (rental, loaner, fixed or variable ops, fleet management, or similar).
Proven experience managing a portfolio of accounts, balancing strategic stakeholders with high‑touch frontline support.
Strong consultative mindset and ability to translate operational challenges into concrete, data‑driven recommendations.
Comfortable working in a fast‑paced, high‑growth environment with changing priorities and ambitious targets.
Excellent organization, follow‑through, and attention to detail across multiple projects, locations, and stakeholders.
Technical aptitude, including familiarity with software platforms, dashboards/analytics, and CRM tools.
Solid understanding of car rental operations (check‑in/check‑out, damage documentation, fleet utilization, rate and revenue dynamics).
Willingness to travel up to ~60% to visit customer sites, support launches, and conduct on‑site training and business reviews.

Customer Success Manager - On site

Airoom Companies, LLC

Lincolnwood, IL 60712

10+ years of client-facing and client success experience in a service based B to C business involving project based, high-value, longer sales cycles
Client engagement spans 12–18 months and involves residential design/build projects ranging from $100K to over $3M
Proven success in managing long-term relationships for 100 or more concurrent clients
Proficiency in CRM and customer success platforms
Ability to apply technological solutions to business problems
Ability to influence stakeholders
Bachelor's degree in business, marketing, communications, or a related field with relevant certifications
Familiarity with enterprise systems and customer feedback tools
Experience with post-sale client support, warranty management, or service operations