290 Gca Services Group jobs in Lansing,MI

At least 21 years old with a High School diploma or equivalent experience; some college preferred
0-2 years of inbound/support call center experience preferred
Excellent written and verbal communication skills
Advanced knowledge of computers and Windows Office Programs, able to type at least 90 wpm
Experienced with troubleshooting computers, smartphones, and tablets
Able to travel to the office for at least 50% of scheduled shifts
Must be camera-ready while working
Able to work a hybrid schedule with reliable internet and pass an internet speed test
Previous technical support experience is an asset
Thrive in a fast-paced, dynamic environment while maintaining high customer service
Organized with excellent time-management skills
Diligent with strong grammatical and typing/data entry skills
Able to work independently with initiative and discretion
Provide information and process inquiries about accounts, products, and services
Troubleshoot technical issues related to computer, tablet, and cell phone applications
Handle inbound calls, real-time chat, emails, and make outgoing calls
Communicate special marketing offers to VIP customers
Stay updated on protocols and work towards set goals and targets of 70 contacts daily
Maintain all SLAs for chats and phone call inquiries in under 45 seconds
This role is subject to mandatory background screening and regulatory approvals
You may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities
Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship
At Aristocrat, you may be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies

SmartExplore AI is experimental.

New, Posted 14 hours ago

Direct Support Professional

Help at Home

Lansing, MI 48911

$17/hr

No ExperienceFlexible Schedule

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Remote AI Task Reviewer – Flexible Hours, No Experience Needed

RLDG

East Lansing, MI 48823

$25/hr

Remote

Authorized to work in the U.S.
Reside in Pennsylvania or Michigan (required)
Able to pass a background and employment credit check
Have a laptop or tablet to complete tasks

SmartExplore AI is experimental.

New, Posted 14 hours ago

Nanny Needed For My Children

Care.com

Dewitt, MI 48820

New, Posted 13 hours ago

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Guest Services Leader

Pilot Company

Grand Ledge, MI 48837

$15.70-$23.33/hr

~ 16 min OnsiteFlexible ScheduleEducation AssistanceHealth InsuranceRetirement Benefit

Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required

SmartExplore AI is experimental.

New, Posted 1 day ago

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