Ability to read scripted conversations while navigating multiple platforms
Problem-solving skills
Communicate with internal teams using Microsoft Teams
Ability to sit at a computer workstation for extended periods of time
Navigate multiple systems and accurately enter customer information during live calls
Strong attention to detail and accuracy
Follow assigned work schedules and attendance expectations
Proficient in Microsoft Teams
Resolve customer questions or concerns in a timely and professional manner
Demonstrate reliability, punctuality, and consistency in daily work
High School Diploma or GED
Manage a high volume of inbound and outbound calls while staying aligned with provided call scripts
Ability to remain calm and provide excellent customer service
1+ years' Call Center Experience
Maintain a high level of accuracy and attention to detail in all tasks
Ability to read, write, and speak English with clear, effective written and verbal communication skills
Deliver positive, service-focused interactions on every call

SmartExplore AI is experimental.

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Customer Service Representative - Tempe, AZ

Grainger

Tempe, AZ 85285

$20.50/hr

Hybrid~ 23 minHealth InsurancePaid Time OffRetirement Benefit

High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms
A secure, quiet workspace
Comfortable navigating multiple programs and screens simultaneously
Proven ability to learn new technology and software quickly
Ability to problem solve and make decisions with attention to detail
High School diploma or equivalent
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Minimum 1 year of customer service experience or experience in a customer-facing role
A continuous improvement mindset, open to coaching and receiving feedback
Ability to thrive in a fast-paced, dynamic environment
A passion for delivering exceptional customer service and creating a positive experience for every customer

SmartExplore AI is experimental.

New, Posted 18 hours ago

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Remote Benefits Representative

Globe Life

Gilbert, AZ

RemoteHealth Insurance

Ability to obtain and maintain a state life insurance license (training and guidance provided)
Active Life Insurance License

SmartExplore AI is experimental.

New, Posted 1 day ago

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CUSTOMS TRADE SPECIALIST

FedEx Logistics

Phoenix, AZ 85034

Hybrid~ 41 min

Organizational Skills
Knowledge of customs regs, harmonized tariff schedules preferred
Maintain and keep current all shipment documentation in compliance with all record keeping requirements
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
Follow up on Customs matters and resolve problems
Performs entry reviews as needed
Performs other duties as assigned. Paid Training Provided
Inter-personal skills
Ability to work independently with minimum supervision
May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference
May handle remote filings
Minimum of 6 months work experience required
Problem solving Skills
Excellent communication skills, verbal and written
Adhere to all international importing and exporting regulations
HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required.
HS Diploma or GED required
Minimum of 12 months of industry experience preferred
Data entry/keyboard experience required
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
Process agency brokerage shipments
Ability to use multiple systems and reference material
Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows

SmartExplore AI is experimental.

New, Posted 1 day ago

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Warehouse Supervisor

Keurig Dr Pepper

Tempe, AZ 85282

$55,700-$70,000/yr

~ 23 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

High school diploma or general equivalency diploma preferred (GED)
3 years of demonstrated leadership experience in warehouse/distribution center operations
2 years of experience with Microsoft Excel
2 years analyzing data associated with processes, identifying opportunities, and providing recommendations for improvement

SmartExplore AI is experimental.

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Retail Customer Service Associate

FedEx Office

Scottsdale, AZ 85260

~ 38 min Onsite

Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Ability to stand during entire shift, excluding meal and rest periods
6+ months of specialized experience
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability to move and lift 55 pounds
High school diploma or equivalent education
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Excellent verbal and written communication skills

SmartExplore AI is experimental.