Location: Must reside in Fort Smith, AR, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and aptitude for customer service are essential
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively

Retail Store Manager II

FedEx Office

Fort Smith, AR 72903

Associates Degree or some college preferred
High school degree or GED required
2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
Ability, at times, to work alone in the store
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
Ability to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position