3281 General Operations Manager jobs in Akron,OH

The General Manager provides strategic and tactical leadership for the restaurant
This manager must maintain operations and drive results in his/her restaurant, through people development, sales, and profit growth
The General Manager must hire, train, and develop team members
The General Manager must convey the culture to his/her crew and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the brand's success
Responsible for staffing the restaurant timely and efficiently with a carefully selected team
Ensure the restaurant environment is always safe for both team members and guests
Oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
Write and implement or monitor shift leader development and performance plans
Ensure performance plans are written and executed as needed
Make all final hire and separation decisions for restaurants and ensure proper procedures are followed regarding hiring, promotions, and separations
Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
Own the performance of the entire team
Create the culture in the restaurant through respect, recognition, and reward
Leave customers with a positive, long-lasting impression of their experience
Help the kitchen staff when needed
Follow directions when given by the managers
Audit all facets of operations, deliver feedback, and develop solutions to facilitate improvements
Have a complete understanding of budget and cost trends that impact operations; create a business plan
Perform financial analysis; control cash, property, product, and equipment
Builds sales, control labor, and food costs
Meets all targets set by Operations Leadership
Set aggressive goals to drive business metrics
Maintain operational standards and requirements in the restaurant
Identify and communicate maintenance problems to the Facilities Department
Maintain all facilities to company standards
Ensure communication is passed across the organization from the District Manager to every team member in the restaurant
Use Company provided tools to coach, mentor and develop team members to ensure a high-performing restaurant team
Leverage the support of the Restaurant Support Center
Ensure all risk management issues are in compliance with company standards
Minimum Qualifications (Knowledge, Skills, and Abilities) Computer savvy and comfortable using computerized register (POS) systems
Possess great cash-handling skills
Professional, polite, and reliable even when under stress
Must have excellent interpersonal and people skills
Must have integrity, honesty, and accountability