3136 Global Data Analytics Insights Director jobs in Chicago,IL

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Speciality Client Partner - Products - Retail, Logistics, Hospitality, Transformation (US-Remote)

NTT DATA Americas

Chicago, IL 60290

Remote

New, Posted 19 hours ago

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Manager, Experience & Insights

Covista

Chicago, IL 60629

HybridHealth InsurancePaid Time OffRetirement Benefit

Bachelor's Degree in related field, or equivalent experience required
3+ years in Customer Experience (CX), Voice of the Customer (VoC), Experience Management, Marketing Analytics, Business Intelligence, Enrollment, Operations, or related field required
Knowledge of Voice of the Customer methodologies, customer journey mapping, experience management, behavioral analytics, and business intelligence principles.
Ability to translate complex data into strategic, actionable business recommendations through strong analytical, critical thinking, and executive storytelling skills.
Strong leadership, coaching, project management, and change management capabilities with the ability to influence cross-functional stakeholders.
Excellent written, verbal, and presentation skills with experience communicating to executive audiences.
Ability to lead multiple priorities in a fast-paced environment while fostering innovation, collaboration, and continuous improvement.
Proficiency with Microsoft Office and experience with reporting and visualization platforms such as Qualtrics, Power BI, Tableau, Looker, or similar technologies.
Substantive experience in competitive market analysis and product/solution development with demonstrated success identifying, building, launching, and scaling new offerings that extend customer relationships, expand market presence, and drive commercial success.
A self-motivated individual, who is metrics-driven, and brings a disciplined approach to strategy execution. Results-driven, one will bring outstanding strategic capabilities and strong business acumen.
Growth, sustaining double-digit annual growth.
Excellent communication and presentation skills.

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