Prior call center experience required
Typing speed of 40+ WPM preferred
Handle high-volume inbound calls for hospitals and medical offices
Triage calls by urgency, including routine requests and emergency situations
Page on-call staff and escalate urgent or critical needs
Support hospital after-hours communication (paging, dispatch, answering services)
Accurately document calls and update databases, schedules, and directories
Manage multiple systems/screens while maintaining speed and accuracy
Handle confidential patient information in compliance with privacy standards
Strong phone presence with clear, professional communication skills
Ability to multitask, follow scripts, and navigate multiple systems efficiently

Direct Support Professional

Sevita

Boston, MA 02298

Call Center Representative (CSR) - Work From Home - FT

Wellcove

Holyoke, MA 01040

goPuff

Chelsea, MA 02150

Be at least 21 years or older
Valid U. S. driver's license
Vehicle with insurance + registration in your name
Smartphone
Willing & able to pass a pre-paid alcohol delivery training course (where applicable)
Delivery Driver Partners must have a valid driver's license
Minimum auto insurance
Complete a background check
Delivery Driver Partners will use their own reliable car
Delivery Driver Partners will use their own smartphone
Delivery Driver Partners will use their own data + text plan