1800 Help Desk jobs in New Mexico

New, Posted 5 hours ago

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Customer Service Representative Remote/Short Term

Teladoc

all cities, NM

$12.50/hr

RemoteFlexible Schedule

Status: Remote, W-9 (Independent Contractor)
1099 Independent Contractor opportunity
Teladoc
Responsibilities include: Answering incoming calls
Setting virtual appointments
Assisting with and verifying member registrations
Helping members add coverage or dependents to their account
Supporting members with billing-related questions and updates
Troubleshooting basic technical issues
Providing clear and professional guidance to help members navigate available services
Maintaining accurate documentation
A medical background is a definite plus
Strong attention to detail
Computer literacy, including good typing skills
Empathy, patience, and integrity
Self-sufficiency and strong organization skills
Strong multitasking skills, including the ability to utilize a variety of resources and computer applications simultaneously
The ability to maintain confidentiality and secure sensitive information
Quiet, dedicated, paperless and cell phone free workspace
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY
Hours of operation are 24/7
Minimum of 30 hours per week
$12.50 per hour
Two consecutive weeks for certification classes, Monday through Friday, with eight hours of online classroom time each day
Certification class times (until classes are filled) are: 9am – 5pm ET, 2pm – 9pm ET, OR 6pm – 2am ET
Certification classes span two consecutive weeks
NexRep Perks program

SmartExplore AI is experimental.

New, Posted 1 day ago

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Customer Service Representative (Nights)

MCI Careers

Las Cruces, NM 88005

OnsiteHealth InsurancePaid Time OffRetirement Benefit

18 years or older with a high school diploma or equivalent
Excellent verbal and written communication skills
Typing speed of 20+ words per minute
Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Strong problem-solving, conflict resolution, and troubleshooting skills
Reliable, punctual, and motivated with a strong work ethic
Ability to multi-task, stay organized, and self-manage
Customer-first mindset : empathetic, patient, and responsive
Positive attitude and a team-player spirit
Comfortable working in a fast-paced, dynamic environment
Must be authorized to work in the country where the job is based.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
Move or exert force up to forty (40) pounds
Sit/stand for long periods while using a computer and telephone headset.
Operate a computer and other office equipment, including a phone, copier, and printer.