463 Help Desk Support Us Remote jobs in Miami,FL

Inside Sales Representative

At&t

Miami, FL 33135

Fluent Bilingual (English/Spanish)
Full-time
Hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly
Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Commissioned sales experience highly preferred
You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T; will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.)
Your workspace will need to be in alignment with B Work From Home standards and you'll participate in workspace audits

Apex Focus Group

Coral Gables, FL 33114

Hire Standard Staffing

Miami, FL

NexRep

Miami, FL

Status: Remote, W-9 (Independent Contractor)
To be a Customer Service Representative, you will need a Windows PC.
Chromebooks and Macs cannot be used.
You will need a computer and equipment meeting the following specifications, at a minimum:
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
16GB of RAM
250GB of hard drive space
An Intel i3 9th Gen Processor or newer
Up-to-date antivirus software
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A smartphone for multi-factor authentication
A webcam for your Certification experience
NexRep contracts with people in 31 states.
You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.
Please note that our third-party client requires that independent contractors service at least 20 hours per week.