1034 Higher Education Strategist jobs in Dallas,TX

Center Director

The Learning Experience

Southlake, TX 76092

Must possess a state-specific Director or Administrative Credential and meet all licensing and background screening requirements
Two or more years of center management or people leadership experience highly preferred. At least one year required.
Bachelor's degree in Early Childhood Education or a related field is highly preferred.

Fisher Investments Careers

Dallas, TX 75217

Nestle Health Science

Dallas, TX 75201

Parkland Health Hospital System

Dallas, TX 75235

High School Diploma Required.
Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience.
Must have an intermediate knowledge of a service desk or help desk environment.
Must have an intermediate knowledge of computers, computer networks and troubleshooting concepts and ticketing software.
Must be able to communicate effectively, both verbally and in writing.
Must have the ability to troubleshoot intermediate level technical problems.
Must be able to use critical thinking skills to identify work arounds and resolve computer problems.
Must be able to demonstrate empathy. You may be handling contacts from customers in difficult situations.
Must be able to multitask as you will have to switch between multiple systems while helping customers.
Must be able to manage inbound calls in a timely and effective manner.
Must be able to research customer problems using knowledge base articles and other resources.
Must be able to provide the right solutions to customers or escalate to the appropriate Level 2 support team.
Must meet quality KPI (Key Performance Indicators) targets.