1353 Information Technology Help Desk Support jobs in Chicago,IL
iHire
Information Technology Director
KPMG
Chicago, IL 60642
New, Posted 23 hours ago
jobsinlogistics.com
Analyst, IT Support
Ocean Network Express
Lombard, IL 60148
Hybrid~ 32 minHealth InsuranceRetirement Benefit
- Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
- Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
- Perform IT operational and maintenance tasks, as assigned
- Perform audits and documentation for IT inventory (hardware and software) and system access
- Responsible for user registration and role setting for business systems
- Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
- Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
- Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
- Deploy and administer technology solutions
- Collaborate with Global and other regional technology teams for solutions
- Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
- Highly motivated with the ability to work independently and as part of a team
- Ability to evaluate data, analyze, and problem solve.
- Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
- Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
- Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
- Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
- Some travel and flexibility in work hours is required.
- Ability to take part in on-call rotation is required.
- 2+ years of modern systems management
- 2+ years of application and cloud service management
- 3+ years of desktop and application IT Support
- 3+ years customer service experience in IT Support
Customer Service Representative
The LaSalle Network
Chicago, IL 60601
$30/hr
New, Posted 7 hours ago
Apply Directly
Postal Clerk - Lincoln Park
US Postal Service
Chicago, IL 60629
$26.47-$43.62/hr
No Experience
Customer Service Representative
Global Technical Talent
Chicago, IL 60628
$23.02/hr
No Experience
New, Posted 5 hours ago
Data Center Technician - I&A Logistics Support 2
Experis
Melrose Park, IL 60164
$28-$30/hr
Easy Apply
Front Desk Coordinator
Adecco
Chicago, IL 60629
$29.33/hr
OnsiteHealth InsurancePaid Time OffRetirement Benefit
- High school diploma or GED equivalent required
- Must be able to work consistently in person at our Chicago, IL location
- Experience using scheduling systems, EHRs/EMRs, and basic office technology
- Intermediate skills in Google Suite, Microsoft Word, Excel, and Outlook
- Strong interpersonal and communication skills with a patient-first mindset
- Ability to handle sensitive information with extreme professionalism and discretion
- Excellent organizational skills, strong attention to detail, and the ability to multi-task and prioritize workload
- Must be punctual, flexible, and have a positive problem-solving attitude
- Education and work experience in medical, psychiatric, or healthcare office setting preferred
- Front Desk Operations: manage daily operations including answering phone calls and routing calls
- Scheduling & Coordination: schedule appointments based on visit type, time, staffing, and supplies
- Billing & Documentation: verify patient information, check insurance benefits, obtain pre-authorizations if needed, collect co-pays or required documentation
- Compliance & Systems: interact with EHR/EMR software to maintain records in HIPAA compliance
- Program Support: understand Spravato REMS program and serve as Authorized Representative for the clinic
- Location: Chicago, IL
Customer Service Representative
Kelly Services
Morton Grove, IL 60053
$25/hr
New, Posted 1 day ago
UPS - Warehouse Worker/Package Handler $21+/hr
UPS
Chicago, IL 60641
$21/hr
No Experience
Client Success Associate
Arrive Logistics
Chicago, IL 60601
$25/hr
What companies are hiring Information Technology Help Desk Support jobs in Chicago,IL?
- KPMG
- Ocean Network Express
- The LaSalle Network
- US Postal Service
- Global Technical Talent
- Experis
- Adecco
- Kelly Services
- UPS
- Arrive Logistics
- KPMG
- Ocean Network Express
- The LaSalle Network
- US Postal Service
- Global Technical Talent
- Experis
- Adecco
- Kelly Services
- UPS
- Arrive Logistics
What is the hourly salary range for Information Technology Help Desk Support jobs in Chicago,IL?
The hourly salary range is $21 - $43.62.
The hourly salary range is $21 - $43.62.
