6419 Information Technology jobs in Coppell,TX

High School Diploma Required.
Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience.
Must have an intermediate knowledge of a service desk or help desk environment.
Must have an intermediate knowledge of computers, computer networks and troubleshooting concepts and ticketing software.
Must be able to communicate effectively, both verbally and in writing.
Must have the ability to troubleshoot intermediate level technical problems.
Must be able to use critical thinking skills to identify work arounds and resolve computer problems.
Must be able to demonstrate empathy. You may be handling contacts from customers in difficult situations.
Must be able to multitask as you will have to switch between multiple systems while helping customers.
Must be able to manage inbound calls in a timely and effective manner.
Must be able to research customer problems using knowledge base articles and other resources.
Must be able to provide the right solutions to customers or escalate to the appropriate Level 2 support team.
Must meet quality KPI (Key Performance Indicators) targets.

Information Technology - Software Quality Engineer with Security Clearance

Indotronix International

Grand Prairie, TX 75050

RemoteOnline

Dallas, TX 75201

TradeJobsWorkforce

Fort Worth, TX 76155

AMTRAK

Little Elm, TX 75068

Vintage Hotels LLC

Lewisville, TX 75067

Breakfast Attendant
A friendly, approachable demeanor and excellent customer service skills.
Ability to work independently and as part of a team.
Strong attention to detail to ensure cleanliness and presentation.
Reliable and punctual—our guests count on you to start their mornings right!
Comfortable working early hours: 5:00 AM - 10:00 AM on weekdays and 6:00 AM - 11:00 AM on weekends.