2209 It Applications Support Analyst jobs in Raleigh,NC

Training Specialist & Technical Writer - (Data Center Cooling Solutions)

nVent

Raleigh, NC 27610

Bachelor's degree in a related field or equivalent work experience.
Validated experience providing technical product training and technical writing, preferably in a customer-facing role in the data center space.
The ability to digest complex technical concepts from manuals or other materials and translate them into learner-friendly materials.
Excellent communication, presentation, and problem-solving skills.
Experience working with an LMS or remote training platforms.
Ability to work independently and balance multiple training sessions simultaneously.
Willingness to travel 25-50% of the time to customer locations as needed.
A valid driver's license.
Ability to work 100% remotely from a home office anywhere in the US, ideally in CT or ET time zones.

My3Tech

Raleigh, NC 27601

Suncap Technology

Raleigh, NC 27601

Spectrum

Morrisville, NC 27560

High School Diploma or equivalent
1+ year of 24x7 Operations Center experience
1+ year of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance
1+ year of NOC, dispatch, call center tier or help desk support experience
Ability to read, write, speak and understand English
Knowledge of Hybrid Fiber-Coax network concepts, DOCSIS and end-user principles
Understanding of managed Wi-Fi tools and basic troubleshooting abilities for Wi-Fi related issues
Familiarity with desktop computer hardware and software (monitoring tools) used to analyze network performance
Ability to use online knowledge systems and search for reference procedures and work aids
Ability to write routine reports and correspondence as well as create or produce reports outlining specific trends in the Hybrid Fiber-Coax network to efficiently resolve plant issues
Ability to interpret instructions in various formats
Basic understanding of network architecture, topology principles and troubleshooting
Must be able to work all shifts including evenings weekends and some holidays

First Horizon Bank

Raleigh, NC 27603

Bachelor's degree or equivalent in Business Analytics, Information Systems or a related field
5 years of experience in the job offered or related
5 years of experience in business analysis of product and/or software development
3 years of experience doing data analysis with SQL based databases, such as MySQL, Oracle, and DB2
3 years of experience in eliciting and documenting requirements using various techniques such as interviews, workshops, and use case analysis

Citizens Bank

Raleigh, NC 27601

Spectrum Careers

Morrisville, NC 27560

Cherokee Federal

Raleigh, NC

This position requires an active TS/Sensitive Compartmental Information (SCI) clearance.
Current Top Secret clearance and SCI eligible
Minimum of eight (8) years intelligence analysis and administrative experience
Must have ability to work well in a team environment and or independently with little or no supervision.
Must possess a valid US passport
US Citizen
Must pass pre-employment qualifications of Cherokee Federal
Must pass pre-deployment requirements including a medical, dental, psychological, background, credit, and security screens as deemed necessary to be considered deployable
Must be able to obtain all required immunizations deemed necessary by the contract