Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Also responsible for other duties/projects as assigned by business management as needed
6 months of customer service and/or sales experience, Retail environment. (Preferred)
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
Legally authorized to work in the United States
High School Diploma/GED (Required)
Effective at balancing customer needs and performance goals. (Required)
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
At least 18 years of age
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)

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Personal Banker

First Convenience Bank

Batesville, AR 72501

OnsiteBilingual Preferred

Schedules are prepared based on business need and subject to change at any time
Personal Banker
Follow established policies in accordance with the bank and the supervisor s direction
Enter transactions into computer and issue customer receipts
Provide bank services to a diverse customer base, including a large Spanish speaking population
Approval limits will be based upon established authority levels
Receive cash and checks for deposit, verify amounts, and look for check endorsements
Cross-sell bank services and products
Operate a computer and other office machinery
Ability to lift up to 50 lbs.
Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
Process western union wires and cash advances
Regular and predictable attendance and punctuality
Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
Accountable for the personal achievement of monthly new account production as assigned by upper management
Examine cash carefully to guard against acceptance of counterfeit checks and identification
Required to stand or walk for extended periods of time dependent upon branch location
Ability to work in a high volume, stressful and noisy environment
Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit