2421 It Operations Analyst jobs in Washington,DC

IT Systems Engineer

Scale AI

Washington, DC 20022

CACI International Inc

Sterling, VA 20164

TS/SCI with poly required
Bachelor's degree in Computer Science, Information Technology, or equivalent experience
5+ years of related work experience
Good working knowledge of the Service Management workflows and ITSM processes
ITIL V3 or 4 certification and training
Strong knowledge of change management methodologies and best practices
Excellent analytical and problem-solving skills
Strong attention to detail and ability to manage multiple projects simultaneously
Proficiency in data analysis and reporting tools
Excellent communication and interpersonal skills
Experience with project management tools and methodologies

U.S. Navy

Takoma Park, MD 20912

SAIC

Arlington, VA 22204

Bachelors and 9+ years or more experience; Masters and 3+ years; may accept additional experience in lieu of degree.
Experience with monitoring incident management ticketing systems and keeping production and scheduled jobs on track.
Experience creating Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs).
Experience with SQL and Toad a plus but not required.
Must have problem solving skills and be capable of breaking down complex situations to discover and resolve root causes - both technical and process-related issues.
Good communication skills, both verbal and written, with the ability to discuss issues with customers and other team members.
US Citizenship.
Active secret clearance.

BOOZ, ALLEN & HAMILTON

Alexandria, VA 22304

1+ years of experience in a professional work environment
Experience using Micro soft Office products, including Word, PowerPoint, and Excel
Experience creating reports and presenting findings
Ability to quickly grasp and implement new concepts, frameworks, and technologies
Ability to collaborate effectively with peers, mentors, and cross-functional teams
Secret clearance
Bachelor's degree in Computer and Information Science, Information Technology, Biological Science, Political Science, Social Science, or Business
Secret clearance is required
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information