Simulate or recreate user problems to resolve operating difficulties.
Maintain discretion and confidentiality in all areas pertaining to data and
Systems).
Exchange knowledge and information with other Jabil facilities to ensure
Ensure 100% adherence to all company policies and procedures (i.e. Health,
Establish new measurement systems if/where possible.
6a-2p, M-F (Shift 1)
O Network Administration (equipment maintenance, backups, daily checklists).
Troubleshooting).
Assist Administrators in rotational duties for the following (but not limited to) administration competencies:
Expectations by solving problems quickly and effectively; making customer
Perform periodic license audits.
Administer file services, Print Services and Terminal Servers.
Personal computers.
Provide regular updates to appropriate managers.
Interpret a variety of instructions furnished in written, oral, diagram or
IT Support Technician
O Business Systems Administration (documentation, process flows, CMRs,
Of non-value added processes, or complete re-engineering of processes and
Provide on call support.
KNOWLEDGE REQUIREMENTS
Address security vulnerabilities
Load and verify correct operation of software packages.
Maintain discretion and confidentiality in all areas pertaining to the IT
Create and configure windows images for site hardware.
RF Scanners configuration
Proprietary information, whether internal to Jabil or customer specific.
Administer network hardware (enabling and disabling ports).
Redundant.
Serve as the point of technical escalation.
Position and as directed by supervisor.
May perform other duties and responsibilities as assigned.
Adhere to all safety and health rules and regulations associated with this
Active Directory Support
Verify back up, daily check list, account maintenance.
(i.e. modification of responsibilities or consolidation of tasks, elimination
Best practices are shared throughout the Jabil organization.
Troubleshoot and resolves end user problems and ensures correct operation of
Offer new ideas and suggestions for improvement. Identify and implement new
Identify and purchase hardware using the EP Process.
Document new processes.
Confer with reporting manager on complex or unusual situations.
Windows Patching support
Systems.
Issues a priority.
Safety and Quality).
Participate in the exchange of ideas and information within the department.
O Systems Administration (account maintenance, backups/restores, server maintenance).
Schedule form.
Practices and processes.
Thermal Printers Support (Zebra, Brady)
Management.
Maintain inventory of computer parts and lo of all repairs/service
Ask questions; encourage input from team members.
Provide end user training & technical assistance.
O Database Administration (daily checklists, backups, troubleshooting).
Comply and follow all procedures within the company security policy.
SCCM Support
Demonstrate a commitment to customer service; anticipate, meet and exceed
Performed.
Provide training and technical assistance to users.
Monitor asset inventory.
Drive continuous improvement through trend reporting analysis and metrics
Identify creative ways to reduce cost by streamlining processes and systems
Provides technical support to end-users for PC, server, hardware, or software applications.
Understand and embrace the business and IT strategic direction.
Assure that procedures and work instructions are efficient and not