939 It Tech Support Museum jobs in Gloucester,MA

3+ years in a software, solutions, or customer‑facing technical role.
Background supporting enterprise software delivery or implementation projects.
Working knowledge of project management practices, including requirements definition, milestone planning, and delivery coordination.
Proficiency with APIs, cloud platforms, and modern SaaS architectures.
Hands‑on development of frontend components using React and TypeScript, integrated with backend services.
Capability designing and implementing secure backend APIs using Python (e.g., Flask, Pydantic, Pyright, or similar frameworks).
Strong customer‑facing communication skills, comfort working in structured delivery environments, and willingness to travel 40–50%.
Participation in end‑to‑end delivery of enterprise customer solutions, supporting engagements from requirements and discovery through deployment and adoption.
Own the project execution lifecycle for customer engagements, including requirements gathering, milestone definition, task breakdown, dependency tracking, and delivery coordination.
Support the technical lifecycle of customer implementations, including solution design, configuration, integration, deployment, and post‑deployment stabilization.
Engage directly with customers during implementation phases—including onsite participation—to support successful delivery, adoption, and operational readiness.
Design and support secure, scalable, and reliable software solutions appropriate for enterprise environments.
Maintain delivery standards related to solution quality, documentation, deployment readiness, and adherence to enterprise security and compliance practices.

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