671 It User Servicesdesktop Support jobs in Indianapolis,IN

End User Support Specialist

TEKsystems

Brownsburg, IN 46112

5+ years of experience in IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting.
Advanced Windows 10/11 troubleshooting skills and working macOS support knowledge (profiles, connectivity, application support).
Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user environment.
Identity & Access skills including Active Directory (on-prem) and Entra ID (Azure AD), group membership management, and MFA troubleshooting; familiarity with Entra/AD hybrid identity and hybrid-joined devices.
End-user networking fundamentals including TCP/IP, DNS basics, and VPN/Wi-Fi troubleshooting.
Hands-on support for hardware and peripherals (imaging/deployment, docks, monitors, printers/scanners) and routine BIOS/firmware updates.
Proficiency using ITSM tools (ServiceNow, Jira, Freshservice, etc.) with strong documentation habits; ability to create knowledge base articles and support documentation.
Strong organizational skills, attention to detail, and clear written/verbal communication.

US Navy

Beech Grove, IN 46107

iwis drive systems, LLC

Whitestown, IN 46075

Faith Technologies

Pittsboro, IN 46167

CFS

Indianapolis, IN 46262

vonco products llc

Indianapolis, IN 46227

TDS Telecom

Pittsboro, IN 46167

1+ year basic technical telecommunications experience -OR- current/prior military service with honorable discharge.
6+ months of basic fiber optic and/or copper cable splicing and repair, installation and repair, or switch training.
Must have and maintain a valid driver's license.
Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
Requires being available for on-call/standby responsibilities and may require occasional travel. Must be willing to work overtime as needed.
Upon hire, must successfully pass all components of the Safety Course curriculum.
Ability to maintain DOT (Department of Transportation) requirements in relation to operating vehicles with a combined GVRW (Gross Vehicle Weight Rating) of >10,000 lbs.