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It User Support Technician It

Chicago,IL

2524 It User Support Technician It jobs in Chicago,IL

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Information Technology Professional (IT Support)

U.S. Navy

Cicero, IL 60804

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IT Support Specialist

TEKsystems c/o Allegis Group

Chicago, IL 60290

$25-$30/hr
jobsinlogistics.com

Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 32 minHealth InsuranceRetirement Benefit

  • Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
  • Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
  • Perform IT operational and maintenance tasks, as assigned
  • Perform audits and documentation for IT inventory (hardware and software) and system access
  • Responsible for user registration and role setting for business systems
  • Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
  • Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
  • Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
  • Deploy and administer technology solutions
  • Collaborate with Global and other regional technology teams for solutions
  • Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
  • Highly motivated with the ability to work independently and as part of a team
  • Ability to evaluate data, analyze, and problem solve.
  • Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
  • Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
  • Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
  • Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
  • Some travel and flexibility in work hours is required.
  • Ability to take part in on-call rotation is required.
  • 2+ years of modern systems management
  • 2+ years of application and cloud service management
  • 3+ years of desktop and application IT Support
  • 3+ years customer service experience in IT Support
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IT Service Desk Manager

Tempus

Chicago, IL 60601

New, Posted 1 day ago
Jobcase

IT Project Manager III - -

SAMPRASOFT

Chicago, IL 60601

Technical Project Assistant

YQN

Chicago, IL 60290

$80,000-$100,000/yr
Bilingual Preferred
New, Posted 1 day ago
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End User/VMware Desktop Engineer

Arnex Solutions LLC

Chicago, IL 60290

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Manual+ Automation Web (UI) Tester

Peterson Technology Partners

Chicago, IL 60290

$65-$70/hr
New, Posted 4 hours ago
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Sr. Infrastructure Analyst (Azure)

TIAA

Chicago, IL 60290

$70,100/yr
Jobcase

IT Field Technician

Catholic Charities of the Archdiocese of Chicago

Chicago, IL 60601

  1. Chicago,IL Jobs
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  3. It User Support Technician It Jobs

What companies are hiring It User Support Technician It jobs in Chicago,IL?

  1. U.S. Navy
  2. TEKsystems c/o Allegis Group
  3. Ocean Network Express
  4. Tempus
  5. SAMPRASOFT
  6. YQN
  7. Arnex Solutions LLC
  8. Peterson Technology Partners
  9. TIAA
  10. Catholic Charities of the Archdiocese of Chicago

What is the hourly salary range for It User Support Technician It jobs in Chicago,IL?

The hourly salary range is $25 - $70.

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