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2015 Itil jobs in Springfield,MA

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Field Trainer

Rocky's Ace Hardware

Springfield, MA 01118

OnsiteFlexible Schedule

Comprehensive knowledge of training policies and best practices.
Proficiency in Microsoft Office. (Word, Excel, PowerPoint
Ability to deal with problems involving concrete variables in standardized situations.
•Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
•Ability to operate general office equipment including copier and fax machine.
At least one year of retail experience.
Ability to read and interpret documents such as instructions, correspondence, safety rules, operating and maintenance instructions, and procedure manuals.
•Occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl.
Ability to write correspondence and routine reports.
•Routinely uses standard office equipment such as computers, phones, printers, scanners, and photocopiers
At least one year of training experience.
Ability to organize and manage time effectively under strict timelines within a fast-paced environment.
Ability to travel to all store locations within assigned district/region.
•May regularly lift and/or move up to 10 pounds.
Associate's degree in business management or related field or equivalent work experience.
Commitment to following company training processes and procedures.
•Requires hand-eye coordination and manual dexterity sufficient to operate machinery, hand tools, a keyboard, photocopier, telephone, calculator, and other office equipment.
•Intermediate PC skills and knowledge of Internet software and Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
Ability to apply common sense understanding to carry out written or oral instructions.
•Regularly required to walk, stand, talk or hear, and use hands to finger, handle or feel.
Ability to speak effectively and present information one-on-one and before small groups of employees.
Demonstrated ability to solve problems with minimal direction and supervision.
Excellent verbal and written communication skills.
•Operates in a retail store environment as well as a professional office environment.
High attention to detail.