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Assistant Director, Online Business Programs

Whitworth University

Spokane, WA 99208

Bachelor's degree, or an equivalent combination of education and relevant professional experience in higher education, career counseling, or a related field
Whitworth considers candidates with a wide range of educational backgrounds
Familiarity with the needs and challenges of adult learners, online students, or non-traditional students in higher education
Skilled in leveraging data insights to drive strategic decisions and optimize outcomes
A personal commitment to the Christian faith and to the integration of faith and learning
A commitment to the educational mission of Whitworth University as a comprehensive Christian liberal arts university affiliated with the Presbyterian church
Core Competencies
Ability to establish trust and build rapport with prospective students, guiding them through the enrollment process
Skill in presenting program benefits clearly and compellingly to inspire enrollment commitment
Commitment to addressing student needs proactively and holistically
Proficient in Microsoft 365 and experienced with modern tools such as CRM, SIS, or LMS platforms to enhance efficiency and support student success
Ability to monitor and interpret student success metrics and recommend interventions
Effectiveness in coordinating with internal teams and external campus offices to streamline student services
Schedule: Full-time (1.0 FTE) | 12 months | 40 hours per week
Whitworth office hours are 8 AM to 4:30 PM Monday – Friday