511 Lead Software Engineer jobs in Washington,DC

IT & Systems Lead

GlobalGiving Foundation

Washington, DC 20005

Google Workspace (including Gmail, Drive, and Calendar)
VMware Workspace One (or similar UEM)
Druva InSync
CrowdStrike Falcon
Fortinet Fortigates
Fortinet Switches
Meraki Wireless APs
Zoom
Jira
Microsoft Windows Server
5+ years of experience providing helpdesk support for 100+ users
Experience supporting remote users and teams
Experience supporting audio and video conference technology
Firewall and networking experience
Experience performing basic software security auditing when evaluating new software
Strong knowledge of Windows, macOS, and ChromeOS operating systems
Experienced in improving processes
Comfortable independently researching solutions to issues
Decisive, energetic, and takes pride in high-quality work
Ability to create robust, accessible documentation for end-users and internal teams
Strong customer focus
Demonstrate strong interpersonal skills
Excited about planning IT initiatives and continuous improvement (both of systems and yourself)
The ability to communicate ideas effectively in both written and verbal formats, to listen to others' ideas, and to collaborate to arrive at great solutions.
A passionate belief in the mission of GlobalGiving and a commitment to our core values.