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Leasing Manager

Asset Living

Knoxville, TN 37916

$18/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

High School Diploma or Equivalent; Bachelor's degree preferred or one year's experience in the housing industry
Ability to understand and perform all on-site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Regular/daily onsite attendance is required
The Leasing Manager is responsible for overseeing all aspects of leasing and marketing at the property
The Leasing Manager works closely with the Community Manager to set leasing goals and develop a strategic marketing plan for achieving budgeted occupancy
The Leasing Manager is responsible for effectively leading the leasing team and accomplishing effective leasing, marketing, and positive resident relations
Audit all lease files to ensure adherence to policies and procedures
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Effectively show, lease, and move in prospective residents
Monitor leasing/renewal progress, focusing on areas needing additional support
Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager
Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy
Assist the Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
Assist with supervision of all business functions related to operations
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
Salary Range: $18 per hour to $21 per hour