4 Libraries jobs in Buffalo,NY

Customer Support Representative ($20 PH starting)

Spectrum

Buffalo, NY 14203

High school diploma or equivalent
Customer service and sales or retention experience
Ability to read, write, speak and understand English
Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair
Proficiency in billing systems
Strong verbal and written communication skills
Complex problem solving abilities
Quick thinking, goal orientation, ambition and determination
Strong follow-up, accuracy, multitasking and attention to detail
Positive phone demeanor and excellent customer service
Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.