The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates
Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily
Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition
Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log
Monitors and follows up with outside vendors when directed by management
Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder
Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards
Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas
Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder
Handles or assists with the response to emergencies at the property or sister sites when asked by management
Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures
Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards
Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance
Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances
Complies with all ESA safety and security policies and procedures to include OSHA and ADA
Responsible for maintaining overall hotel cleanliness