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7638 Manager Client Operations jobs in Houston,TX

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Remote Customer Service

Serur Organization

Houston, TX

Remote

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Assistant Operations Manager (IAH)

CLEAR

Houston, TX 77032

Onsite

Ability to stand/walk for extended periods of time
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
Oversee asset control & devices - understand how our technology works & be able to troubleshoot when necessary
Must be able to manage multiple priorities in an ever-changing environment
Completion of all required airport and government security screening processes, including SIDA badge eligibility.
Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
Attend station management team meetings
1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).
Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
Manage incident prevention and responses
This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.
Proficiency in using technology daily in your work
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Strong organizational skills with the ability to manage multiple priorities and tasks
SIDA badge eligibility. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.
Monitor & drive security, service & sales on each shift
Coach, mentor, and train the team to meet sales and customer service goals and standards
Spend 80% of time on the floor in a customer-facing environment at the airport