2897 Manager Desktop Support Operations jobs in Austin,TX

Flexible Remote Data Entry Clerk - Work from Home

Apex Focus Group

Austin, TX 78716

Omni Inclusive

Austin, TX 78701

Spectrum

Austin, TX 78758

Bachelor's or associate degree in a technical field or equivalent education and training
3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
0-1+ years' experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
0-1+ years network troubleshooting in a 24x7 Operations Center
Ability to read, write, speak and understand English
Ability to deliver excellent client service
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to isolate equipment, facility and network component problems
Ability to prioritize, organize and follow established procedures
Sound judgment and initiative
Ability to master technical support tools and systems
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
Knowledge of Windows, Word, Excel and Outlook
Knowledge of coax and fiber technologies
Adherence to company policies, procedures and standards

SkillConnect LLC

Austin, TX 78763

Ampcus

Austin, TX 78701

McGuire Moorman Lambert Hospitality HQ

Austin, TX 78704

ARAMARK

Austin, TX 78754

High School Diploma or GED required
Solid understanding in repairing small electrical appliances.
Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital.
Must be willing to learn how to work with copper, braided and pex lines.
This skill is normally developed through six months to one year of experience in the equipment service operations or through vocational training.
The ability to read and write in English is required.
Must also possess effective communication and customer service skills.
Incumbent must have an acceptable driving record and a qualified driver?s license.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing.
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).