1625 Manager Information Technology jobs in Burlingame,CA

Senior Manager, IT User Experience

Center for Elders' Independence

Oakland, CA 94601

Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent experience)
7+ years of experience in IT operations, technical support, or systems analysis, with at least 2 years in a people management or team lead role
Deep understanding of IT service management frameworks (ITIL) and user-centered support principles
Experience managing customer-facing IT teams or service desks, with a strong track record of driving user satisfaction and service improvements
Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or similar
Strong leadership, coaching, and communication skills—able to engage both technical teams and non-technical stakeholders
Demonstrated experience using metrics and data to drive decision-making and continuous improvement
Experience working with Microsoft 365, identity and access management, endpoint management, and common enterprise SaaS platforms
Relevant certifications (e.g., ITIL v3/v4, HDI, Microsoft 365) are a plus

Route 92 Medical

San Mateo, CA 94403

U.S. Navy

Foster City, CA 94404

Aeva

Mountain View, CA 94040

San Jose-Evergreen Community College District

San Jose, CA 95123

Triune Infomatics

Redwood City, CA 94061

EXCEL Management Systems

San Francisco, CA 94112

PG&E Corporation

San Bruno, CA 94066

Bachelor degree or equivalent experience
8 years of related experience or equivalent
Certified Compliance & Ethics Professional (CCEP)
Lean Six Sigma Certification
Project Management Professional (PMP)
Professional Engineer (P.E.)
Power BI dashboards and analytical tools to support insight development, trend identification, and leadership visibility