8963 Maximus Consulting Services jobs in Florida

Customer Service Representative – Healthcare

Maximus

Saint Petersburg, FL 33710

High School diploma or equivalent with 6 months of customer service experience.
Must be able to speak and read English clearly, professionally and fluently.
Ability to work within established turnaround times
Must have excellent interpersonal skills and the ability to organize simultaneous tasks
Ability to work as a member of a team
Must participate and certify in internal CCO training to begin this role.
Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.
May be required to work overtime and scheduled holidays.
Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

Netflix

Miami Beach, FL 33119

American Airlines

Miami Beach, FL 33109

Mayo Clinic

all cities, FL

Adecco

Tampa, FL 33647

Minimum of 2 years of customer service experience, preferably in a call center, financial services, or high-volume customer support environment.
Strong computer literacy with proficiency in Microsoft Outlook, Word, and PowerPoint, along with the ability to navigate multiple screens and applications while accurately documenting information.
Excellent verbal and written communication skills, strong grammar, and the ability to professionally communicate with clients, management, and peers.
Ability to work effectively in a fast-paced, high-call-volume environment while demonstrating strong problem-solving, de-escalation, confidentiality, and customer service skills.
Must be able to work in a virtual setting while onsite during training.
Average daily call volume ranges from 40-60 calls per day.
Pay: $21.00/hour
Shift: Training Schedule: Monday-Friday, 8:00 AM – 4:30 PM Central Time (5-7 weeks classroom-style training with OJT provided)